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Ordering information

  • Your order will be made to order. Delivery will normally take between two and four weeks from our confirming your order by e-mail. If we anticipate that your order will take longer than four weeks to deliver, we will advise you at the time we confirm your order
  • As with any hand-made product, there will always be slight variations from one batch of production to the other. As colours are key to our collections, we have taken a lot of care in ensuring that colours of products displayed in this website are true to life. However, individual settings of each monitor will result in variations in the colour that you see on screen. To avoid any disappointment, we therefore suggest that, prior to placing an order, you order a sample of the product in the colour you require
 


  • Sample orders will be processed more quickly (we will endeavour to dispatch them within a week) and may be returned for a full refund less shipping costs
  • Prices quoted for each product exclude delivery charges and insurance costs. Delivery charges vary in accordance with weight. Delivery may be through Royal Mail Service or through Business Post next day service
  • We accept credit card payments by VISA, Mastercard, or debit cards, provided the delivery address is the same as the billing address for your credit card
  • We reserve the right to change prices, or to reject any order, at any time